Privacy Policy

Last updated: [17 June 2025]

This Privacy Policy describes how GuernseyVisa.com ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website or interact with our services.

We are committed to processing your data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017, which is equivalent to UK and EU GDPR standards.

1. Who We Are

GuernseyVisa.com is owned and operated by Rock Talent Search, the data controller for your personal information.
Registered office: The Digital Greenhouse, Market Place, St Peter Port, Guernsey, GY1
Email: hello@guernseyvisa.com

2. What Data We Collect

We may collect the following types of personal data:

a) Information You Provide Voluntarily

Full name, email address, postal address, phone number
Billing or payment information (processed via secure third-party gateways)
Any data submitted via contact forms, subscriptions, or product purchases

b) Device & Usage Information

IP address, browser type, time zone
Pages visited, referring URLs, session duration
Cookies and similar technologies (see Section 9)

3. Why We Process Your Data

We process your personal data to:

Deliver and manage products or services (lawful basis: contract)
Respond to inquiries and provide support (legitimate interest)
Send you newsletters or promotional emails (consent-based)
Improve site performance and user experience (legitimate interest)
Prevent fraud or abuse (legal obligation or legitimate interest)

4. Lawful Bases

We rely on one or more of the following legal bases:

Your consent
The necessity to fulfil a contract
Our legitimate interests, such as improving services or marketing
Compliance with legal obligations

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required by law. Data provided for marketing purposes will be retained until you withdraw your consent.

6. Data Transfers Outside Guernsey

Some of our service providers (e.g., payment processors, email platforms) may be based outside Guernsey, including in the UK, EU, United States, South Africa or Canada. In such cases, we ensure appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, or binding agreements to protect your data.

7. Your Data Rights

You have the right to:

Access a copy of your data
Request correction or deletion
Withdraw consent at any time
Object to or restrict processing
Request data portability
Lodge a complaint with the Office of the Data Protection Authority (ODPA)

To exercise these rights, email us at hello@guernseyvisa.com.

8. Information Security

We take data security seriously and apply reasonable technical and organisational safeguards to protect your data. While no system is 100% secure, we regularly review security practices and restrict access to authorised personnel only.

9. Cookies and Tracking Technologies

Our site uses cookies to enhance your experience and analyse site usage. You will be presented with a cookie banner when you first visit the site, allowing you to accept or manage your cookie preferences.

To learn more, visit our Cookie Policy (coming soon).

10. Children’s Privacy

This site is not intended for children under 16, and we do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us immediately.

11. External Links

We are not responsible for the content, privacy policies, or practices of third-party websites linked from this site. Please review those policies independently.

12. Legal Disclosure

We may disclose your personal data:

When required by law or court order
To protect our rights or the safety of users
To comply with lawful requests from regulators or authorities

13. Contact Us

To ask questions about this Privacy Policy or your data rights, contact:

📧 hello@guernseyvisa.com